Employment Opportunities

Join the Craig Thomas Pest Control team! As leader of pest management in the Hudson Valley, Craig Thomas Pest Control protects the health and property of businesses and homeowners throughout the Hudson Valley, by providing effective pest management in a caring, safe, and reliable manner.

Our continuing growth creates an ongoing need for additional help in a variety of departments. Employment opportunities may be found in customer service, sales, management, carpenters and field service departments. Craig Thomas Pest Control offers competitive pay plan, health and dental insurance, employee assistance plan, 401K retirement plans, paid holiday, personal, vacation days, paid training and education and much more.

If you like the idea of joining a first class company with best-in-class products and services, backed by an outstanding reputation and satisfaction guarantees, apply now for immediate consideration. Bring your talent; we will train you in our business.

*Please note: Click on the link of the job you would like to apply to. You will be directed away from this website to the Orkin Careers page. Please scroll down to the State/Province/Region section, select “New York”, and click perform search. When the list of available jobs appear, make sure to select a job posting with the location of “Hyde Park, New York, United States”

Open Positions:

 

Customer Service -

Greet and help customers, candidates, and other visitors to office. Answer telephones, forward calls and/or relay messages to appropriate persons. Provide administrative support to management, sales, and service; type letters, proposals, and memos, enter data, print reports, and maintain files and records. Enter notes about important customer comments, needs, and interactions in computer database. Process incoming mail and distribute to appropriate persons, prepare and drop off outgoing mail and other shipments. Schedule new and current customers for service when needed. Create new customer accounts when needed. Explain company services to prospective customers and close sales. Make collection calls to customers when needed. Process and post customer payments when needed.

Management -

Determine staffing needs, recruit high quality talent, and effectively match people with jobs. Monitor service team, hold employees accountable for results, and address variances from company policies and procedures. Observe and appraise performance of direct reports, recognize accomplishments, and offer instruction and coaching as needed. Provide initial and on-going training to service team, ensure all service team members complete training as required. Visit customers to check quality and satisfaction, uncover issues with service, and identify opportunities to improve. Monitor vehicle operation and maintenance, and address variances from company requirements; oversee equipment inventory. Support sales representatives, make joint sales calls, monitor sales activities and opportunities, and encourage cooperation between sales and service. Plan and direct technician routing and scheduling, regularly review service reports, and take action as necessary to ensure work is complete, accurate and on-time. Monitor revenue and expenses against budget, and take action as needed to address variances.

Sales

Cultivate and maintain referral network. Use own initiative, influence and creativity to generate leads. Maintain accurate and complete records of sales activities and opportunities. Prepare action plans and schedule to achieve sales goals. Conduct inspections for pests at client locations and prepare reports. Prepare presentations, proposals, and sales contracts. Present and sell company services to current and potential customers. Participate in sales and marketing events (e.g., trade shows, card shuffles). Follow up with new customers to ensure satisfaction and build relationship. Coordinate efforts of co-workers as needed to close and start new customers.

Technician

Perform inspections for pests, pest harborages, and pest entry ways. Determine, recommend, and provide required pest management services. Inform customers on how to reduce pest pressures through proper sanitation, storage, and landscaping. Prepare written reports for customers, and explain services provided when possible. Operate and maintain service vehicle, and other service equipment per government, and company guidelines. Utilize, secure, and store products and materials in strict accordance with labels, and government and company guidelines. Up-sell customers when appropriate, and/or refer sales opportunities to supervisor, and support sales efforts as much as possible. Document service activities as required, and complete and submit paperwork as directed. Maintain licenses, certifications, and/or registrations as required, and participate in company training as directed. Ensure required equipment, products, and materials are on service vehicle to perform scheduled services.